Document Category: Shipping & Delivery
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How fast can I receive my painting?
Our standard production time is 18 to 25 business days. This timeframe can vary slightly depending on the size and complexity of the painting. Need it faster? We offer a rush service for urgent orders. Just contact us after placing your order, and we’ll do our best to meet your deadline (additional rush fee may…
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Can I track my order?
Yes! Once your order is confirmed, you’ll receive access to your personal online order tracking page. There you can see the real-time status of your painting, including: After we ship your painting, you’ll also receive a tracking number (Airway Bill) so you can follow the delivery directly on the carrier’s website. We keep you informed…
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Do you offer free shipping?
Yes! We offer free shipping worldwide on all orders. Your painting is carefully packed and shipped to any country at no extra cost to you. Important note about customs: While most packages (about 95%) arrive without any extra charges, some countries may apply customs duties, import taxes, or VAT. These fees are determined by your…
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When will I receive my painting?
Our standard production time is 18 to 25 business days (Monday to Friday), depending on the size and complexity of the painting. Once completed, the painting is carefully inspected, then either: Need it faster? We offer a rush service that can usually deliver in 10 to 14 business days. A small rush fee may apply.…
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